Reference

Legal Terms For Your modal4d Account

modal4d Legal explains how we handle account access, payment records, personal data and requests from you in Indonesia.

Account termsData handlingLocal-law accessPayment records
modal4d Legal Terms For Your modal4d Account
POLICY CONTACT

Get Help With Legal Account Questions

A clear contact route helps you resolve Legal questions without guessing which account detail matters.

Account access If phone verification does not complete, contact our account support path with the phone…
Wallet records For DANA, OVO, GoPay or QRIS questions, send the payment reference and date rather…
Policy requests When you want a copy, correction or clarification concerning your personal data, state the…
DATA CONTROL

How We Handle Legal Records

We keep the Legal process practical by separating account identity, payment references and security credentials.

Account identity

Phone verification links an account request to the contact detail you supplied.

Payment references

We may retain a DANA, OVO, GoPay, QRIS, bank transfer or virtual account reference to reconcile an account event.

Cookies

Cookies can keep your account session connected and help us identify unusual access patterns across mobile and desktop.

Security steps

Use a private device, protect your phone verification code and sign out when sharing a handset.

Retention period

We retain account and transaction records for the period stated in the current policy or required by applicable rules.

Change requests

To request correction, access or clarification, describe the exact data or Legal clause involved.

Answers About modal4d Legal Terms

These Legal answers address the account questions you are most likely to ask before opening access or sending a policy request. We keep the answers tied to real steps: phone verification, payment references, cookies, retention and local-law eligibility. If your situation is not covered, contact us with the account detail needed to locate the request. We will explain which policy clause applies and whether further verification is required.

modal4d Legal covers account creation, phone verification, access conditions, personal data, cookies, payment records, retention and contact requests. It also explains that eligibility depends on local law, so you should read the current terms before opening an account or using the service.

Access depends on local law and is available only where local law permits. We do not replace your local requirements with a brand statement. Check the access wording shown during account setup, complete phone verification when requested and contact us if your eligibility is unclear.

Phone verification helps us connect an access request to the account holder and reduce mistaken or unauthorised changes. Keep your linked number available, never share the verification code and contact account support if the code fails or the number needs correction.

We may retain records needed to trace DANA, OVO, GoPay, QRIS, bank transfer and virtual account events. A reference, date and account link can help us check a receipt. We do not ask you to send a wallet password or banking credentials.

Send the account phone number, the exact record you believe is incorrect and the correction you request through our policy contact route. We may verify ownership first, then assess the request against the current Legal terms and applicable local rules.

Cookies can maintain a signed-in session and support device security checks on mobile or desktop. Browser controls may remove them, but required cookies can be needed for account access. Our Legal terms explain their purpose and how related data is handled.

The retention period follows the current policy and any applicable recordkeeping requirement. Ask us about a specific account or payment reference rather than sending broad credentials. We can explain the relevant retention basis and whether an access or deletion request can proceed.